Privacy that protects your business data

Data we collect

• Account and billing data: name, company, GST/VAT details, billing address, email, phone, payment identifiers, and invoices.
• Service usage data: IP addresses, access logs, device identifiers, server metrics, and support tickets to keep services reliable and secure.
• Project and content data: files, databases, and configurations you upload or create within our platforms.
• Communications: emails, chat transcripts, and call notes when you contact sales or support.

How we use data

• Provision, maintain, and secure hosting, domains, and managed services.
• Process payments, prevent fraud, and comply with tax and regulatory obligations.
• Provide customer support, incident response, and service-level reporting.
• Improve performance, diagnose issues, and develop new features.
• Send essential service notices, billing updates, and security alerts.

We do not sell your personal data. Marketing emails are sent only to opted-in contacts, and you can unsubscribe anytime.

Sharing & processors

We share data only with trusted processors required to deliver the service:

• Payment gateways, invoicing tools, and compliance partners.
• Cloud infrastructure, data centers, and security monitoring providers.
• Contractors who assist with support or professional services under confidentiality obligations.

We may disclose data if required by law, to protect rights and safety, or during a corporate restructuring.

Security & retention

We apply role-based access controls, encryption, backups, and monitoring to protect customer data. No system is 100% secure; you are responsible for strong passwords and secure access on your end.

We retain data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Backup retention schedules may extend beyond account closure for disaster recovery.

Your rights

• Request access to or correction of your personal data.
• Ask for deletion or export of data where legally permissible.
• Object to direct marketing communications at any time.

To exercise these rights, contact us at privacy@webdios.com.

Governing law & jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.